Last updated: December 26, 2025
We want you to be completely satisfied with MicroCookie. If you are not happy with your purchase for any reason, we offer a full refund within 14 days of your initial purchase.
No questions asked. We believe in our product.
To request a refund, simply email us at biz.microcookie@gmail.com with the following details:
Your email address
used for the purchase
Order ID
found in your email receipt from Paddle
A brief reason (Optional)
this helps us improve
Once we receive your request, we will process your refund typically within 24-48 hours.
The funds will be returned to your original payment method via Paddle.
Depending on your bank, it may take 5-10 business days for the funds to appear in your account.
After your refund is processed:
Account Status
Downgraded to free tier
Paid Features
Access will be revoked
Your Data
Projects remain intact
Refund requests made after the 14-day window will be handled on a case-by-case basis and are not guaranteed.
We may still approve refunds in exceptional circumstances such as:
If you have any questions about our refund policy, please contact us at: biz.microcookie@gmail.com